Arctic Truck Guide
Fairbanks
Arctic Truck Guide
Full Time • Fairbanks
Benefits:
- Employee discounts
- Health insurance
About Borealis Basecamp
Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed.
Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a purpose of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives.
Position Details
Job Title: Arctic Truck Guide
Location: Borealis Basecamp – Fairbanks, AK
Department: Adventures
Reports To: Adventures Manager
Employment Type: Full-time Seasonal
Season Start Date: August 24th
Season End Date: April 12
Job Summary
This is an operator/guide role that leads on and off-road tours for up to 12 guests at a time in Borealis Basecamp’s customized Toyota Tundra Arctic Truck, including primarily Sunset/Snowcoach Tours. Other tour offerings may include Lunch Tours, Bike Tour Drop-offs, and new off-road tour experiences for the 2026-2027 season.
On the Sunset/Snowcoach Tour you will be leading or co-leading guests on a sightseeing tour experience up a local firebreak trail to a scenic viewpoint with a clear acrylic dome looking over Borealis Basecamp with the Alaska Range in the backdrop.
Guide duties include: greet guests and ensure they are appropriately geared up for the experience, give safety briefing and overview of tour experience, operate equipment to safely deliver guests to sunset hill. Build & maintain a campfire, serve champagne/s’mores/hot cocoa, and entertain guests while they watch the sunset before returning to Basecamp. Wash, dry, fuel and park vehicle(s) after tour.
The other tours will involve transporting guests to and/or from certain destinations at given times while providing different levels of guidance, information, and entertainment depending on the tour or experience. This position will have variable tour times based on the time of year and daylight hours and has a strong emphasis on guest service skills. All Adventures Team staff work a rotating schedule providing coverage at the Adventure Desk approximately 1 day per week.
Adventure Desk Duties: Greet guests as they enter the adventure center, check them in and ensure all applicable waivers are signed, outfit guests into proper fitting gear, sanitize gear as it is returned, sell merchandise and tours from the adventure desk, clean desk, and maintain a tidy building for guests, communicate accurate availability for all tours to guests.
All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and interact confidently and professionally with guests from around the world.
Key Responsibilities
- Willing to work a flexible schedule
- Ability to communicate with staff & guests in a professional manner
- High school diploma/GED
- Ability to obtain an Alaska TAPS certification (Training for Alcohol Professionals)
- Ability to safely operate a UTV, Snowmobile, and custom off-road Arctic Truck to transport guests in variable weather
- Able to lift, rotate, carry, and place 50 lbs
- Willingness to work outdoors in the Arctic climate is crucial while having the ability to navigate uneven terrain in low light
- Ability to work on feet for up to 8 hours a day.
- Attention to detail.
- Any & all other duties as assigned
Qualifications
- Ability to communicate professionally with guests and team members
- High school diploma or equivalent required
- Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old)
- Ability to obtain Wilderness First Responder certification. (Training offered in early August)
- Ability to safely operate a UTV or snowmobile in variable weather conditions
- Ability to build, light and maintain an outdoor campfire
- Ability to safely operate a woodstove
- Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays
- Basic computer skills, including familiarity with Microsoft Office or similar systems
- Ability to work on your feet for extended periods (up to 8 hours)
- Previous hospitality, guest service, or outdoor operations experience preferred
Preferred Skills
- Strong customer service and interpersonal communication skills
- Ability to multitask and remain organized in a fast-paced environment
- Experience working in remote locations or Alaska tourism industry
- Problem-solving skills and proactive mindset
Physical Demands
- Ability to navigate uneven terrain, often in low-light conditions
- Ability to work in extreme weather conditions, including Arctic cold
- Ability to lift, carry, and position up to 50 lbs
- Ability to work outdoors for extended periods of time
- Ability to safely operate motorized off road vehicles
Compensation & Benefits
End-of-Season Bonus
A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus.
A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus.
Employee Housing
On-site housing is available for $10.50 per day. Rooms are double or triple occupancy. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area.
Housing also includes private bathrooms, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).
On-site housing is available for $10.50 per day. Rooms are double or triple occupancy. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area.
Housing also includes private bathrooms, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).
Pre-Employment Requirements
Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.
Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.
Compensation: $19.00 per hour
Welcome to Borealis Basecamp, the ultimate adventure workplace! Located outside Fairbanks, Alaska, we are anything but a typical resort. Our domed igloos and cube-shaped accommodations give guests an unforgettable front-row seat to the Northern Lights and we need fun, energetic, and dedicated people to help make that magic happen.
Every day is different. You could be helping guests gear up for a thrilling dog sled ride or snowmobile tour, sharing your love of the aurora, or helping someone capture the perfect photo. Reindeer walks, and amazing excursions are just the beginning. Every activity is a chance to create memories that last a lifetime and every team member plays a key role.
We have opportunities across multiple departments where you can make an impact. Housekeepers keep rooms spotless, servers make every meal unforgettable, guides lead epic adventures, and front desk agents make every guest feel at home. Every role matters and every person helps bring the Borealis Basecamp experience to life.
Our team is close-knit, supportive, and full of energy. We work hard, have fun, and celebrate every success whether it is a guest seeing the Northern Lights for the first time, a flawless dinner service, or keeping Basecamp running smoothly. If you love adventure, meeting amazing people from around the world, learning new skills, and being part of a team that makes magic every day, Borealis Basecamp is the place for you.
Borealis Basecamp is not for everyone and that’s what makes it special. The ideal candidate is adventurous, self-motivated, and excited about living and working in a remote Alaskan environment. This is a place for people who seek experiences, not distractions.
Borealis Basecamp is not for everyone and that’s what makes it special. The ideal candidate is adventurous, self-motivated, and excited about living and working in a remote Alaskan environment. This is a place for people who seek experiences, not distractions.
Our best team members are “aurora chasers” at heart, people who will step outside at 2:00 am to catch the Northern Lights, who enjoy being unplugged from the noise, and who find energy in nature, not nightlife. If you rely heavily on constant Wi-Fi, city life, or a busy social scene, this may not be the right fit.
Instead, we’re looking for individuals who are dependable, positive, and ready to be part of a hardworking, close-knit team where everyone contributes.
Join us and make this season unforgettable for our guests and for yourself.
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